Housekeeping Room Supervisor

Join Graha Megaria Raya, a premier 5-star hotel in the vibrant heart of Seminyak, Bali, as a Housekeeping Room Supervisor. This is your opportunity to lead a dynamic team in maintaining the highest standards of cleanliness and guest satisfaction in one of Bali’s most sought-after destinations. As the Housekeeping Room Supervisor, you will oversee the daily operations of the housekeeping team, ensuring that all rooms are meticulously cleaned and prepared for our esteemed guests. You will be responsible for maintaining the hotel’s impeccable cleanliness standards, implementing efficient cleaning schedules, and ensuring that all housekeeping equipment and supplies are well-maintained. This role offers a unique blend of leadership, problem-solving, and teamwork, with the chance to grow within a reputable and growing hospitality company.

In this role, you will work closely with the hotel management to ensure that guest rooms are ready for check-in, and that all areas are maintained to the highest standards. You will be responsible for training and mentoring your team, fostering a culture of excellence and attention to detail. With your leadership, you will help the housekeeping team deliver exceptional service, contributing to the overall success of Graha Megaria Raya. This is a fantastic opportunity for a proactive and detail-oriented professional to take the next step in their career within the hospitality industry.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of the housekeeping team, ensuring all rooms are cleaned and prepared to the highest standards.
• Implement and maintain efficient cleaning schedules to ensure timely and thorough cleaning of all guest rooms.
• Inspect and maintain all housekeeping equipment and supplies to ensure they are in good working condition.
• Train and mentor housekeeping staff to uphold the hotel’s cleanliness standards and guest satisfaction metrics.
• Coordinate with the hotel management to address any issues or concerns related to room cleanliness and guest feedback.
• Monitor and report on key performance indicators (KPIs) related to housekeeping operations.
• Ensure compliance with all health and safety regulations, as well as hotel policies and procedures.
• Lead and motivate the housekeeping team to achieve and exceed performance targets.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a supervisory role within the housekeeping or hospitality industry.
• Proven track record of successfully managing and leading housekeeping teams.
• Strong knowledge of housekeeping best practices and industry standards.
• Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
• Attention to detail and a commitment to maintaining high standards of cleanliness and guest satisfaction.
• Familiarity with hotel management systems and software, such as PMS (Property Management System).
• Ability to work under pressure and meet tight deadlines.
• Valid certification in housekeeping or hospitality management is a plus.

🛠️ Keahlian

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