Outlet Manager

Sentral Rama Laundry · 📍 Samarinda, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 20.000.000 – Rp 26.000.000 per month
Sentral Rama Laundry is seeking a dynamic and experienced Outlet Manager to join our team. As an Outlet Manager, you will be responsible for overseeing the day-to-day operations of our laundry outlet in Samarinda. This is an exciting opportunity to be part of a growing company and to make a significant impact on our business. We are looking for a self-motivated individual with excellent leadership skills and a passion for delivering exceptional customer service.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the laundry outlet, ensuring efficient and effective service delivery,Manage and motivate a team of staff to achieve high standards of customer service and operational excellence,Ensure compliance with company policies, procedures, and regulations,Monitor and control inventory levels to ensure optimal stock management,Develop and implement marketing strategies to attract and retain customers,Ensure the cleanliness and hygiene standards of the outlet are maintained at all times,Handle customer complaints and resolve issues in a timely and professional manner,Provide regular reports on outlet performance and suggest areas for improvement

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a similar role in the laundry industry,Proven track record of managing and leading a team,Strong knowledge of laundry operations and processes,Excellent communication and interpersonal skills,Ability to work well under pressure and meet tight deadlines,Familiarity with inventory management and control systems,Understanding of marketing and customer service principles,Ability to drive sales and profitability

🛠️ Keahlian

Leadership and team managementCustomer service and relationsInventory managementMarketing and salesProblem-solving and decision-makingTime management and organizational skills
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