Lead Crew Member

Spot Shop Pratama · 📍 Lubuklinggau · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 21.000.000 – Rp 23.000.000 per month
Spot Shop Pratama is seeking a highly motivated and experienced Lead Crew Member to join our team in Lubuklinggau. In this role, you will be responsible for leading and managing a team of crew members to ensure smooth and efficient operations. The ideal candidate will have a strong understanding of the retail industry and a proven track record of success in a similar role.

📋 Tanggung Jawab Pekerjaan

Lead and manage a team of crew members to ensure high levels of customer service and sales performance.,Oversee inventory management and ensure accurate stock levels are maintained.,Train and develop new crew members to ensure they meet company standards and expectations.,Monitor and report on team performance, identifying areas for improvement and implementing solutions.,Ensure compliance with company policies, procedures, and regulations.,Assist in the implementation of new initiatives and projects to drive business growth.,Manage shift schedules and ensure adequate staffing levels are maintained.,Resolve customer complaints and escalate issues as necessary.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a leadership role within the retail industry.,Strong knowledge of retail operations, including inventory management, sales, and customer service.,Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.,Proven ability to lead and manage a team to achieve sales and service targets.,Familiarity with POS systems and other retail software is a plus.,Ability to work well under pressure and meet tight deadlines.,Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.,Must be able to speak and understand Indonesian fluently.

🛠️ Keahlian

Leadership and team managementInventory managementCustomer service and salesRetail software proficiencyProblem-solving and decision-makingTime management and organizational skills
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